Truly lovely staff, fantastic stay start to finish. Check in was seamless, and I even texted the hotel in advance to see if my room was ready! The rooms are classically lovely, with free coffee and water and comfortable beds. The hotel uses Beekman bath products, an upstate NY product that smells lovely. Food in the banquet hall was fantastic, and the wait staff is just stellar. The grounds are lovely and the hotel is a few steps from "downtown" Cooperstown. I'm so happy I stayed here!
Went to a wedding there over the weekend. The staff that served food and drinks were pretty good. The furniture and rooms in this place are old and outdated and need to be updated. I’m so glad I didn’t stay in their overpriced rooms, they’re such a ripoff, they should be half the price. This place is far from a “resort”. The nicest thing about it is the view on the lake.
We just returned from an incredible stay at The Otesaga over July 4th weekend.||Every moment of our stay was incredible.||The front desk staff was warm and attentive. We didn't have to wait on a long check in line and were greeted with fresh water.||The amenities are incredible. The lakefront staffed helped us get in and out of kayaks and paddleboards with ease. It was so luxurious to be able to just wake up, throw something quick on, and get right into a kayak without any fuss. Even on a busy weekend, everything was so smoothly operated. Nothing beats that view of the lake- crystal clear, glimmering water. So clean and refreshing.||My family spent hours in the heated pool overlooking the lake. The view was incredible and there is attentive waitstaff who bring out food and drinks. There are also staff who lay out towels for you. The 4th of July Ice Cream Sundae Bar was such a nice touch. There was also face painting and balloon making from BJ the clown which made the weekend even more special. My kids were on Cloud 9!||Our room was spectacular and overlooking the lake. Everything was spotless and well maintained. My kids loved sitting on the windowsill overlooking the view. I am very picky about rooms and bathrooms and had absolutely not complaints. The ONLY con is that there was no refrigerator in our room which can be challenging with small children.||We had multiple delicious meals including the breakfast buffet and lunch at Hawkeye. All of our meals were delicious. We especially loved our pancakes, omelets, French fries, grilled cheese, mac and cheese, and the edamame dumplings!||I just want to reiterate how kind and helpful the staff was. It really made our experience easy and enjoyable.||My kids did not want to leave this hotel. We can't wait to visit again!